Frequently Asked Questions

Simply sign up for a free account, add your children's profiles with their age and grade level, and they can start practicing immediately! Each child gets their own login and personalized experience.

Yes! SpellCrush offers a free plan with 1 child, 4,000+ words, adaptive difficulty, AI audio pronunciation, and the full gamification system (XP, levels, achievements, streaks). The Premium plan costs $4.99 per month and adds unlimited children, AI visual memory aids, AI spelling hints, custom word lists, AI weekly progress reports, and a parent-controlled reward store. A 7-day free trial is available — free for 7 days, cancel anytime.

Kids use a simple 4-digit PIN to log in — no email or complex passwords needed. You'll get a unique family link when you sign up that you can bookmark on your children's devices. They select their profile and enter their PIN to access their personalized practice.

SpellCrush automatically adjusts word difficulty based on your child's age and performance. Words are rated 1–10 in difficulty. Children aged 4–6 see levels 1–3, ages 7–8 see levels 1–5, ages 9–10 see levels 3–7, ages 11–12 see levels 5–9, and ages 13+ see levels 7–10. Words a child struggles with appear more frequently until mastered (5 correct out of 7+ attempts).

Practice mode helps your child learn with immediate feedback and hints. Assessment mode tests their knowledge without hints, tracking their progress over time. Use Practice for daily learning and Assessment to evaluate progress.

SpellCrush's algorithm prioritizes words your child hasn't mastered yet, with more frequent appearances for words they've struggled with. Mastered words (5 correct out of 7+ attempts) rotate out of regular practice but can reappear if the system detects regression.

Yes! Premium members can create custom word lists from scratch or import them via CSV or Excel files. Words can include custom definitions, difficulty ratings, categories, and hints. Lists are assignable to specific children — when assigned, practice sessions pull exclusively from that list.

SpellCrush uses AI model for three AI features: (1) generating age-appropriate spelling mnemonics tailored to each child's mistakes, (2) creating unique visual memory aid images for every practice word, and (3) writing weekly narrative progress reports that summarize a child's strengths, struggles, and recommendations for parents.

When a child struggles with a word, SpellCrush generates a personalized mnemonic hint using Claude AI. The hint considers the child's age, the word, and their past mistakes. Hints are cached after first generation so they load instantly on subsequent encounters.

For every practice word, SpellCrush generates a unique, child-appropriate image designed to help the child associate the word with a vivid visual scene. These images are shown during practice sessions and are prefetched for zero wait time. This feature is available on the Premium plan.

Every Sunday, parents receive an email with an AI-written narrative summarizing their child's week — accuracy trends, category strengths and weaknesses, words mastered, and a specific recommendation for the coming week. This feature is available on the Premium plan.

Learning Support is an optional setting parents can enable per child. It adds Focus Mode (reduces on-screen distractions while your child types) and brief difficulty check-ins every few words. It is designed for children who benefit from more structure, including those with attention or working-memory challenges. Learning Support requires a Premium subscription.

Edit the child's profile from your dashboard, scroll to the Learning Support toggle, and switch it on. The setting takes effect immediately at the next practice session.

Yes. When Learning Support is enabled, a Focus Mode button appears in the practice toolbar. Your child (or you) can toggle it on or off at any time during the session.

Every 6 correct words, a card briefly asks your child how tricky the word felt — Hard, OK, or Easy. It takes one tap and practice resumes immediately. The answers will be used to personalise which words come up more often.

No. XP, levels, streaks, and rewards work exactly the same way regardless of whether Learning Support is on.

Learning Support requires a Premium subscription.

SpellCrush has two parallel motivation systems. The permanent gamification system awards XP points, levels (1–10, from 'Beginner Speller' to 'Word Wizard'), 15 unlockable achievements, and daily streak tracking — these never reset. Separately, the parent-controlled reward system lets kids earn virtual money or points that can be redeemed at a custom reward store set up by parents.

Every correct answer earns XP: 10 base XP plus 5 for first-try bonus, with a 1.5x streak multiplier and +50 for completing the daily goal. There are 10 levels from 'Beginner Speller' (100 XP) to 'Word Wizard' (12,000 XP). XP and levels never reset — they represent permanent long-term progression.

Achievements are special badges earned for milestones across 5 categories: word milestones (1, 10, 50, 100, 500 words mastered), streaks (3, 7, 30 consecutive days), XP thresholds (500, 2000, 5000 XP), accuracy (90%+ on 20+ words), and special badges like Speed Demon, Perfect Day, and Variety Master. There are 15 achievements total.

From the parent dashboard, go to the Reward Store. Create custom rewards with a name, emoji, and cost (in dollars or points). Examples: 'Extra screen time' for $2.00, 'Ice cream trip' for $5.00, or 'Choose dinner' for 500 points. Kids browse the store and redeem when they've earned enough.

The parent dashboard shows per-child analytics including accuracy over time, difficulty distribution, category breakdown, practice frequency, words mastered, and achievement history. Premium subscribers also receive AI-written weekly progress reports by email.

The free plan supports 1 child. Premium supports unlimited children. Each child gets their own profile, progress tracking, reward balance, achievement history, and 4-digit PIN login. They all share your family link but have completely separate data.

From your dashboard, click 'Copy Link' to get your unique family URL. Share it via text, email, or bookmark it on your kids' devices. The link stays the same permanently, so save it once and use it anytime.

Yes. SpellCrush is COPPA-compliant. Children log in using a 4-digit PIN that is bcrypt-hashed and never stored in plain text. Child sessions are isolated from parent billing and account settings. The platform contains no ads, no third-party tracking for children, and no social features. Child data ownership is verified server-side on every request.

SpellCrush works on any device with a web browser — computers, tablets, iPads, Chromebooks, and smartphones. It is a responsive web application optimized for both desktop and touchscreen use.

No. Kids log in using a simple 4-digit PIN. Only parents need an email address to create and manage the family account.

Yes. You can cancel anytime from your account settings or via the Stripe customer portal. You retain premium access until the end of your billing period. Custom word lists become view-only after cancellation, but all progress data is permanently saved.

From your parent dashboard, go to the child's profile where you can view or reset their PIN.

SpellCrush uses AI-generated audio pronunciation. If audio is unclear on a specific word, kids can click to replay. If issues persist across many words, try a different browser — Chrome and Safari have the best audio support.

Try refreshing the page — progress is saved after each word. If issues persist, clear your browser cache or try a different browser. Contact support at support@spellcrush.fun if problems continue.